Return & Refund Policy

Our "No Questions Asked" Return & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple, no-questions-asked return and exchange policy.

Key Details:

  • Return Window: 5 days from the date of delivery (including the delivery day).

  • Return Shipping: Absolutely free.

Return Policy:

You have 5 days after receiving your item to request a return for a full refund. We accept returns for any reason.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with all original tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

Exchange Policy:

If you would like to exchange an item for a different size, color, or product, the process is simple:

  1. Request a return for your original item from your Order Page.

  2. Place a new order for the item you would like instead.

We will deliver your new item and arrange to pick up the original one. A full refund for your first order will be processed as soon as we receive the returned item.

How to Start a Return or Exchange

To begin the process, please visit your Order Page or contact our live support team or mail us at support@thevastar.com.

A Note on Colors:

Please be aware that our products are printed using CMYK inks. Due to variations in screen settings and monitor calibrations, the colors you see on your screen may differ slightly from the final printed product. While we strive for accuracy, an exact color match cannot be guaranteed.