Shipping Policy
Free Home Delivery & Shipping Information
We're pleased to offer complimentary home delivery on all orders.
Dispatch Timelines:
Our standard dispatch time for most products is 2 to 3 working days. For All Over Print (AOP) items, please allow 4 to 5 working days for dispatch.
Estimated Delivery After Dispatch:
Once dispatched, you can expect your order to arrive within these estimated timelines:
- Air Shipping: 3 to 6 working days
- Surface Shipping: 4 to 8 working days
These timelines are approximate and may vary based on factors like your location, weather conditions, or unforeseen courier service delays. The estimated delivery time provided at checkout includes both production and shipping, giving you the most accurate arrival estimate for your order.
We ensure timely deliveries through strategic partnerships with a wide array of reputable logistics services, including Delhivery, Bluedart Express, DHL, Shadowfax, DTDC, XpressBees, and Ecom Express.
Delayed Orders:
Our delivery estimates account for both production and transit time. While we strive to meet these timelines, some orders may experience delays due to extended production times with our third-party print partners or unforeseen courier delays.
If your estimated delivery date has passed and you haven't received your order, we recommend allowing an additional couple of days. Should your order still not arrive, please don't hesitate to contact us at support@thevastar.com. We're here to assist you.
We truly appreciate your patience and understanding.